Engineered systems of any kind need planned maintenance to ensure peak performance.
From the smallest air conditioning split system to multi-site, multi-chiller installations, a maintenance contract should be taken out. Carrier offers a carefully managed service partnership to ensure that you get exactly the service solution that suits your needs.
Agreements tailored to your needs —just like your HVAC systems themselves:
After commissioning, Carrier equipment is covered by warranty. Regular chiller maintenance is essential for compliance with Carrier’s manufacturing warranty conditions.
Outside the warranty period our proactive service team will monitor the condition of your equipment in order to identify and correct any irregularities before they result in more complex and, inevitably, more expensive repairs.
At Carrier we offer complete flexibility. Frequency of tasks can be adjusted, based on routine operating inspections to suit customers’ exact contract requirements. Variations can be provided in duration — annual or multi-year, wear analysis, remote monitoring or refurbishment planning. To achieve optimum reliability Carrier Service uses the latest electronic diagnostic technology.
Carrier has many years of experience in maintaining other manufacturer’s equipment for diverse applications across the UK. We can maintain your HVAC equipment alongside or separately from your Carrier equipment. Whatever the arrangements, you can be confident that we are looking to provide you with the solution that represents the best value for money.
The Carrier Service Team is responsible for much of the personal feedback that we see as an important part of our service partnership. More feedback comes from our engineers on site, whose reports may help you to save money on energy bills or to negotiate the best timing for repairs or improvement works. Even more information on day-to-day system operation can be available if you choose our Remote Monitoring Service.
Our aim is to ensure that all of our customers receive an exceptional response to any service call, whether it’s an
emergency, an enquiry about energy savings or a new building that needs cooling. Our service co-ordinators prioritise calls according to contract requirements to ensure that you get the response you asked for. We always strive to ensure that our targets are not just met, but are exceeded.
FULL PROTECTION PLAN
REMOTE MONITORING SERVICES
Carrier Commercial Service offers Preventative Maintenance Service Agreements for all brands of rooftops, chillers, boilers, compressors, air-handler, cooling towers, pumps, variable speed drives, controls and accessories. Click here to read about our Preventative Maintenance service
Find a Service Office.
As a world leading supplier of HVAC products and services, Carrier is a key member of many trade organisations, associations and schemes. Health and Safety is our number one priority which gives the fullest possible reassurance for our clients:
TROWBRIDGE, UK, 13 July 2020 – Carrier water-cooled screw chillers, with a combined cooling capacity of more than 1.4MW, are...Read Case Study >
CARDIFF, Wales, 19 Feb. 2020 – A new multi-million pound MRI scanner facility at NHS University Hospital of Wales, Cardiff,...Read Case Study >